Rebecca T. Gilbert, DNP, RN, CCRN

• More than 90% of nurses with 3 years or less of nursing experience reported being bullied by their nursing peers.

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• As many as 60% of newly licensed registered nurses leave their first nursing jobs within 6 months of hire as a direct result of incivility.

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• A Joint Commission survey on bullying revealed that 90% of nurses had witnessed the behaviors while more than 50% of nurses had been victimized.

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• A recent study revealed that  26.3% of nurses reported exposure to incivility on a daily basis and 35.9% reported enduring weekly exposure to incivility over a 6-month time frame.

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• Poor relationships among the healthcare team have been linked to patient and staff injury and illness.

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• It has been estimated that incivility increases healthcare costs by more than $4 billion annually in the United States alone. 

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       ***Civil healthcare teams realize better outcomes at lower costs.***